Shipping Policy

Shipping Policy:

Standard Shipping:

  • Orders are typically processed and shipped within 1-3 business days from the date of purchase.
  • Delivery times vary depending on the destination. Domestic orders within the United States generally arrive within 5-10 business days after shipment, while international orders may take 7-14 business days.
  • Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Pre-Order Shipping:

  • For pre-order items, please note that they are not yet in stock and will be shipped once they become available. Pre-order items typically have a longer processing time.
  • Pre-order shipping times vary depending on the product and its availability from our suppliers. Please allow 4-8 weeks for delivery from the date of purchase for pre-order items.
  • We will keep you informed via email about the status of your pre-order, including any updates on estimated shipping dates.

Shipping Rates:

  • Shipping costs are calculated at checkout based on the weight and destination of your order.
  • We offer standard shipping rates for both domestic and international orders. Expedited shipping options may be available at an additional cost, depending on your location.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery online through our shipping carrier's website.

Shipping Restrictions:

  • We currently ship to addresses within the United States and select international destinations. Please ensure that the shipping address provided is accurate and complete to avoid any delays or issues with delivery.
  • Certain items may be subject to shipping restrictions or regulations based on their size, weight, or contents. We will notify you if any restrictions apply to your order.

Customs and Duties:

  • For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
  • Customs policies vary by country, so we recommend contacting your local customs office for more information on any applicable duties or fees.

Lost or Damaged Shipments:

  • While we take great care in packaging and shipping your orders, we cannot be held responsible for lost or damaged shipments once they have been handed over to the shipping carrier.
  • If your order is lost or arrives damaged, please contact us at help@utmostfelicity.com, and we will do our best to assist you in resolving the issue.

Questions or Concerns:

  • If you have any questions or concerns regarding shipping, please feel free to contact us at help@utmostfelicity.com. Our customer service team is here to help and will respond to your inquiries as quickly as possible.

Policy Updates:

  • We reserve the right to update or revise our shipping policy at any time without prior notice. Any changes to our policy will be reflected on this page, so we encourage you to review it periodically for updates.

Thank you for choosing utmostfelicity.com! We appreciate your business and look forward to serving you.