Privacy Policy

Privacy Policy

Effective Date: 2024/04/04

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services, website, related applications, and SMS platform (collectively referred to as "Services"). By using our Services, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, email address, phone number, mailing address, and payment details when you register an account, make purchases, or interact with our Services, including SMS interactions.

b. Usage Information: We may collect information about how you interact with our Services, including SMS messages sent and received, IP address, device information, browser type, pages visited, and access times.

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and personalize content. You can control the use of cookies through your browser settings.

2. How We Use Your Information:

a. Service Provision: We use your personal information to provide, maintain, and improve our Services, fulfill orders, process payments, and communicate with you about your account, including via SMS.

b. Personalization: We may use your information to personalize your experience, tailor content and offers to your interests, and provide relevant recommendations, including through SMS communications.

c. Marketing and Promotions: With your consent, we may send you promotional SMS messages, emails, newsletters, and offers. You may opt out of receiving marketing communications at any time.

3. Information Sharing:

a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services, conducting business functions, delivering products or services, and facilitating SMS communications.

b. Legal Compliance: We may disclose your information when required by law, legal process, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

a. Security Measures: We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction, including information collected via SMS.

b. Data Transfer: Your information may be transferred to, and stored on, servers located in other countries where data protection laws may differ from those in your jurisdiction.

5. Your Rights:

a. Access and Control: You have the right to access, update, correct, or delete your personal information. You may also request restrictions on its processing or object to certain processing activities.

b. Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Children's Privacy:

a. Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will promptly delete it.

7. Changes to this Policy:

a. We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

8. Contact Us:

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at help@utmostfelicity.com.

Thank you for reading our Privacy Policy.